What We Have
WHAT WE HAVE
Customer Service Teams
Equipment

RRD Services

RR Donnelley
Wetmore Plant
1645 W. Sam Houston Parkway N.
Houston, Texas
77043-3114
P: 713.468.7175
F: 713.468.8021
Watts: 800.444.7175
International: 95.800.635.4027
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  • We always provide world-class service
  • Our teams get to know your business
  • Client Profiles help us remember details
  • Daily status reports (keep you informed)
  • Electronic estimates and order entry
Team Model

  • Team Leaders manage and prioritizes workloads for customer service, oversee the production schedule and monitor the progress of all jobs assigned to the service team. If you have questions or job related issues that need to be alleviated, please contact your team lead. Call the Team Leader with critical questions and job related issues that need to be alleviated.
  • Account Support Representatives are the main inside client and sales contact for the team. Call them for samples, general production updates and good advice.
  • Team Administrators verify invoice accuracy and provide billing support. Any administrative questions, they can help!
  • Production Planners are responsible for all production communications with our manufacturing departments. This includes preparing the job ticket, job layout, paper purchases, review of pre-flight & proofs, and outside vendor communications.
  • Estimators generate all estimate requests and change order costs for the Team.
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