Business Solutions

WHAT WE DO

	Customer Service
	Prepress
	eServices Solutions
	Offset Printing
	Digital Print-on-Demand Solutions
	Bindery
	Business Solutions
	Fulfillment
	Kitting
	Total Print Management

RR Donnelley
Wetmore Plant

1645 W. Sam Houston Parkway N.
Houston, Texas
77043-3114
P: 713.468.7175
F: 713.468.8021
Watts: 800.444.7175
International: 95.800.635.4027

View Directions

Business Solutions

Once you've got ink on paper, how do you get that message to market? The Business Solutions Division was created to manage your complex business requirements. We organize and deliver:

Kitting, simple to custom one-offs
Distribution - domestic to international. Any number of parts, any mix of quantities
Print-on-Demand, for print that just can't wait for a press
e-Services, from web design to custom reporting
Our Customer Solutions Team will also review your fulfillment requirements, ensuring that your orders are processed and delivered in a timely manner, as cost effectively as possible.

Customer Solutions

We have a dedicated Support Staff geared to provide turn-key support for all of your just-in-time printing, kitting, and distribution needs. Our staff of Project Managers is trained to coordinate custom kitting solutions, print-on-demand, target communication/mailing services, and any distributions requirements. Our team also consistently reviews your overall product program, seeking out methods to boost your impact on target markets.

Flexible production options to fit your product life cycles:

Don't have time to wait? Just-in-time printing is a service offered throughout our facility. For more information, see our section on digital print-on-demand.
Tight on space? We can store your product in our 75,000 sq. foot warehouse and release on demand.
Want it all now? We can print, kit, and send everything, anywhere, upon completion.

Reporting solutions to fit your evolving business requirements:

Accurate, concise, and timely reporting is the most critical step to building strong customer relationships. General usage reports are available which include links to inventory management, ordering usage, trends, and complete history.
Customized reports available to provide you exact information in any format you choose.
Convenient ordering through our on-line, real-time processing
Let our Call Center handle your order processing needs. We are staffed Monday through Friday 7am-7pm CST (except holidays) and are ready to process orders placed through a variety of methods including:
- Phone (custom telephone greetings, after hours messaging, and order scripts available)
- Fax
- Internet (custom interfaces available, which can link directly to your current Intranet)
- Email (confirmation to end users available)
- @WIN
- XML/EDI
Our services also include tracking, tracing, and return processing at your request.

e-Services Solutions

Web Development and Hosting
Whether a site is programmed to support the order entry process or to drive digital print-on-demand, our solutions provide a vehicle to streamline processes and increase customer satisfaction.

Custom Web interfaces to support:

Order Entry
Order Fulfillment
Digital print-on-demand
User friendly interfaces

Dynamic Documents - Variable Print
Your customer's raw data can be converted into highly customized documents which can be sent directly to our digital print-on-demand center. Through the use of programmable databases and custom programming, we can create highly personalized printed material to support:

One-to-one marketing
Direct mail utilizing the CASS/Certification, postal sorting or NCOA processes.
Personalization to a variety of business communications (i.e. newsletters).

Digital Print-on-Demand Solutions

Our DPOD Department can take an art file and turn it into professionally printed material in a fraction of the time it takes to turn on a press. If you have a rush requirement, a few copies of an important document, or print that revises frequently, print-on-demand is the perfect solution for you. We can utilize art in any software platform and transform it into an email-friendly PDF, ready for your approval online. We can get your order in line for production as quickly as the same day.

Let us maintain your document library in our DPOD Department. We can store an unlimited number of files, retrieve art, PDF, and print whatever you need at a moments notice. This eliminates costly storage fees, helps to control obsolescence, and gives you maximum control of your artwork.

"OUR BUSINESS IS YOUR SOLUTION"

home | contact us | file transfer | privacy policy & legal notices

http://www.rrdonnelley.com